Terms and Conditions

Welcome to Muscat Shop! By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information

These terms apply to all visitors, users, and others who access or use the service. By accessing or using the service, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access the service.

2. Product Information

We strive to provide accurate product descriptions and images. However, we cannot guarantee that the descriptions or other content are completely accurate, reliable, or error-free.

You can select any design from our website, and we will create that design for you. Moreover, if you send us any image or design of your own, we can create that design as well. Our team comprises experienced and skilled individuals who can create these designs perfectly.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time.

3. Pricing

All prices are listed in Omani Rial (OMR) and may change without prior notice. We reserve the right to modify or discontinue a product or service at any time. If a product is listed at an incorrect price due to typographical error, we reserve the right to cancel or refuse any orders placed for that product.

4. Orders and Payment

By placing an order, you confirm that you are at least 18 years old and have the legal right to use the payment method provided. All orders are subject to availability and confirmation of order pricing.

5. Shipping and Delivery

We offer delivery services throughout Oman. Delivery charges may apply based on location. We will make every effort for timely delivery; however, we are not liable for delays due to unforeseen circumstances.

6. Refund and Returns Policy

According to our return policy, you can return products within 2 days of receipt. However, once clothing is made, custom orders cannot be canceled or returned. For more information, please refer to our detailed refund and returns policy.

7. Customer Support

For any inquiries regarding your order, you can contact us through our customer support channels, which include email and WhatsApp.

8. Limitation of Liability

Under no circumstances shall Muscat Shop be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the service, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

9. Changes to the Terms

We reserve the right to change these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the terms indicates your acceptance of the new terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Oman. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Oman.

Contact Us

If you have any questions about these terms, please contact us:

• Email: [email protected]
• WhatsApp: +968 9834 8844